Title and risk of loss for all products ordered by you shall pass on to you upon http://therootedcompany.in/ shipment to the shipping carrier.
www.therootedcompany.in will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts www.therootedcompany.in reserves the right to cancel the order(s) at its discretion. An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to
In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. But in normal conditions the maximum delivery time would be 7 working days within India. Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel order anytime before material is dispatched for delivery. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled. If the order is dispatched, it cannot be cancelled unless the product is found in damaged(eg. Stale, expired, brokenseal) condition. “The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being a separate chargeable facilities”